July 2008 Individual Renewal

The following letter mails to agents on May 12, 2008.

May 2008
RE: July Individual Renewal

Dear Valued Partner(s):
Regence strives to provide good value for our members.  We’re privileged to provide coverage to more than 40,000 Utah residents on Individual plans. Each year, we evaluate our plans to provide maximum value and help members achieve optimal health.

After careful consideration, rates for our Individual members will be increasing effective July 1, 2008.  Regence understands your clients will be concerned with the premium increase, and we want to take this opportunity to explain the reasons behind it.

Health-care costs overall continue to increase due to several factors, including increased technology costs, prescription drug costs and increased utilization of services by members. The amount of the adjustment varies based on the member’s plan, deductible level, age-band and personal risk level.

To help you advise your clients, we have posted our Rate Finder on our Web site at http://www.ut.regence.com/agent/products/. Instructions for using the Rate Finder are also posted. You can use the Rate Finder to develop an instant quote for your clients. Copies of member communications, including a letter and a Frequently Asked Questions (FAQ) document, can also be found on the Web site. July rates will be posted the week of May 12th.

Beginning the week of May 19th, we will mail members information about the Individual plan rate increase.  We have enclosed a sample member letter for your reference in advising your clients.

Regence Individual plans provide great value for your clients. We offer low out-of-pocket maximums, the security of BlueCard® for out-of-area services and member access to online support through myRegence.com.

We value your partnership and appreciate your assistance in providing health care solutions in our community. For additional help, please call customer service at (801) 333-2100 or toll-free at (800) 624-6519 or the agent support line at (801) 333-5555 or toll-free (888) 246-1146.

Sincerely,

Al Tredway
Vice President, Sales

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