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Regence InnovaSM

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Unique Features

  • Up-front coverage for immediate access to care.
  • Personalized wellness programs encourage and reward members for reaching their health goals.
  • Encourages employee involvement as your client's employees determine how to access care based on their own personal health goals and personal costs.

At a Glance

Type of Plan: Self-Managed

IncludedAlternative care
IncludedMaternity
Not IncludedMental Health
IncludedNo Referrals
IncludedOffice Visits
IncludedPrescriptions
IncludedPreventive Care
IncludedWellness Programs

Deductible: $250 - $5,000 individual
Lifetime Max: $2,000,000
Coinsurance Max: $2,000-$6,000 individual
Copay: $20 - $55
Coinsurance: 90% - 55%
Providers: Category 1, 2 and 3

Benefit Summary

PDF Icon Summary of Benefits (PDF): Regence Innova Plan Highlights

Note: To print a PDF document, you need Adobe® Acrobat® Reader. Download it now for free.
 

Pharmacy Benefits

Pharmacy benefits are a standard part of the Innova plan design with three options to choose from.

Package Options

Option 1

Option 2

Option 3

Generic (not subject to deductible)

$5 copay

$7 copay

$10 copay

Brand (formulary)

$25 copay

25% coinsurance

35% coinsurance

Brand (non-formulary)

$50 copay

50% coinsurance

50% coinsurance

Out-of-Pocket Maximum* $3,000 $4,000 $5,000

*Copays and coinsurance apply to the out-of-pocket maximum.

If an equivalent generic medication is available and a brand-name medication is chosen, the member is responsible for paying the applicable brand-name copay/coinsurance plus the difference in price between the equivalent generic medication and the brand-name medication not to exceed total retail cost.

Additional Options

Brand Deductible** (optional)

$250 deductible     (brand formulary/non-formulary)

$500 deductible     (brand formulary/non-formulary)

**Brand deductible does not accrue to the member's out-of-pocket maximum.

Wellness Programs

Wellness programs are available to your clients' employees and their families at no additional cost. These programs are not insurance coverage, but are being offered to help your clients' employees and their families take charge of their health.

Health CoachSM

A Health Coach can help your clients' employees set goals that are right —and realistic—for them in any health-related area. The program provides the motivation, the support, and the direction members need to take charge of health-related goals.

Your clients' employee is the one to set the goals, make appointments, and take personal action—they’re what makes the program so effective. Members will even receive Rewards points through myRegence.com for completing the program.

CareEnhance®

A 24-hour nurse hotline staffed by registered nurses. CareEnhance is a great way for members to get medical questions answered without having to make an appointment with a doctor or visit an urgent care clinic. By explaining symptoms or concerns, members can get advice on what they can do on their own—or get a nurse’s opinion on whether they should see a doctor right away.

Special Beginnings®

Our Special Beginnings maternity program helps mothers enjoy healthier pregnancies and deliver healthy babies. The program includes a full prenatal guide, as well as a support system for those important nine months.

Case Management

A medical illness or unexpected injury can quickly create stress and confusion. We hope your clients will never be confronted with a serious medical problem, but if they are, a Case Manager can help.

Case Managers are experienced, licensed health care professionals who provide support and guidance. In addition to our Case Managers assisting our members with existing medical conditions, our proactive team of Case Managers can help with early intervention options for future medical issues. Our Case Managers make sure your client's needs come first.

Disease Management

Regence Disease Management offers early intervention and long-term management of chronic conditions. This can help reduce the need for expensive procedures, hospitalizations and emergency room visits. Our internal programs focus on the conditions with the most impact on our members’ quality of life.

Optional Benefits

Your client can round out the benefits their employees will enjoy by adding optional plan benefits.

Chemical Dependency/Mental Health

Combined benefit, paid at 50% (Category 1 & 2, Category 3 is subject to balance billing)

Option 1: groups with 2-50 eligible employees, 8 inpatient days/12 outpatient visits/year max not subject to coinsurance max

Option 2: all group sizes, no benefit maximums, subject to deductible and coinsurance max

Unlimited Spinal Manipulations
  • no benefit maximum
  • Category 1 & 2, Category 3 may be subject to balance billing
Vision (exempt from medical deductible)
  • 100% coverage for annual eye exam (Category 1 & 2, Category 3 may be subject to balance billing)
  • not subject to deductible
  • up to $150 in hardware annually
Dental Options

Three plans that offer something for everyone. Available as stand-alone, or paired with ActivateSM, Innova or EngageSM.

Employer Assistance Program (EAP) 
  • 24-hour crisis assistance
  • up to 4 face-to-face counseling sessions
  • legal and financial services

Exclusions and Limitations to Coverage

These exclusions apply to the medical plans only and do not apply to the wellness programs.

Waiting Periods

No benefits are provided for treatment relating to a transplant until the member has been covered under this or a prior plan for twelve consecutive months. There is a nine-month waiting period that must be met prior to benefits being available for pre-existing conditions. Members may receive credit from prior medical coverage.

Outside the Service Area

Members have the security of knowing they can access Blue Cross and/or Blue Shield (Blue Plan) providers across the country and worldwide through the BlueCard® Program. Plan benefits apply as described above, and members may receive discounts on their services.

General Medical Exclusions
Coverage is not provided for any of the following, including direct complications or consequences that arise from:
  • Cosmetic/Reconstructive Services and Supplies except for reconstruction for functional injury and disease, to treat a congenital anomaly for members up to age 18, and for breast reconstruction following a medically necessary mastectomy to the extent required by law
  • Counseling in the absence of illness
  • Custodial Care: Non-skilled care and helping with activities of daily living
  • Dental Examinations and Treatments
  • Fees, Taxes, Interest: Charges for shipping and handling, postage, interest, or finance charges that a provider might bill
  • Government Programs: Benefits that are covered, or would be covered in the absence of this plan, by any federal, state or governmental program
  • Infertility except to the extent covered services are required to diagnose such condition
  • Investigational Services: Treatment or procedures (health interventions) and services, supplies, and accommodations provided in connection with investigational treatments or procedures
  • Medications without a Prescription Order
  • Military Service Conditions: The treatment of any condition caused by or arising out of a member's active participating in a way or insurrection or conditions incurred in or aggravated during performance in the Uniformed Services
  • Motor Vehicle Coverage and Other Insurance Liability
  • Non-Direct Patient Care including appointments scheduled and not kept, charges for preparing medical reports, itemized bills or claim forms, and visits or consultations that are not in person, including telephone consultations and email exchanges
  • Obesity or Weight Reduction/Control: Medical treatment, medication, surgical treatment (including reversals), programs, or supplies that are intended to result in or relate to weight reduction, regardless of diagnosis
  • Orthognathic Surgery except for congenital conditions, temporomandibular joint disorder, injury, and sleep apnea
  • Personal Comfort Items: Items that are primarily for comfort, convenience, cosmetics, environmental control, or education
  • Physical Exercise Programs and Equipment including hot tubs or membership fees at spas, health clubs, or other such facilities; applies even if the program, equipment, or membership is recommended by the member’s provider
  • Private Duty Nursing including ongoing shift care in the home
  • Riots, Rebellion and Illegal Acts: Services and supplies for treatment of an illness, injury, or condition caused by a member’s voluntary participation in a riot, armed invasion, or aggression, insurrection, or rebellion or sustained by a member while committing an illegal act or felony
  • Routine Foot Care including treatment of corns and calluses and trimming of nails
  • Routine Hearing Care: Routine hearing examinations, programs, or treatment for hearing loss including hearing aids (externally worn or surgically implanted) and the surgery and services necessary to implant them, except for cochlear implants
  • Self-Help, Self-Care, Training, or Instructional Programs including childbirth classes, diet and weight monitoring services and instruction programs, including those to learn how to stop smoking and programs that teach a person how to use durable medical equipment or how to care for a family member
  • Services and Supplies Provided by a Member of Your Family
  • Services and Supplies that are not Medically Necessary
  • Services to Alter Refractive Character of the Eye
  • Sexual Reassignment Treatment and Surgery: Treatment, surgery, and counseling services for sexual reassignment
  • Sexual Dysfunction: Regardless of cause, except for counseling provided by covered, licensed mental health practitioners, if chemical dependency/mental health benefit coverage is selected
  • Third-Party Liability: Services and supplies for treatment of illness or injury for which a third party is or may be responsible
  • Tobacco Addiction Treatment including supportive items for addiction to tobacco, tobacco products, or nicotine substitutes, including prescription medications
  • Travel and Transportation Expenses other than covered ambulance services
  • Work-Related Conditions except for subscribers who are owners, partners, or corporate officers and are exempt from state or federal workers’ compensation law

This is a brief summary of benefits; it is not a certificate of coverage. All benefits must be medically necessary. For full coverage provisions, refer to the contract.

 

Selling Innova

Group Size

Available to all
fully insured groups.

Dual Option

Groups 15-50: Matrix
Innova/Engage Dual Option Matrix (PDF) »

Groups 25-50: Matrix
Activate/Innova/Engage Dual Option Matrix (PDF) »

Groups 51+: Guidelines
Activate/Innova/Engage Dual Option Guidelines (PDF) »

Agent Toolkit:
Innova & Engage
All the sales materials you need. In Agent Center's New Products section.
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