Group Administrator Manual (PDF) For ActivateSM, InnovaSM EngageSM and HSA Healthplan 2.0SM plans only
This guide will serve as your first resource in administering the coverage selected by your company. It has been designed to answer general questions about enrollment, billing, and appeals procedures for ActivateSM, InnovaSM and EngageSM and HSA Healthplan 2.0SM plans.
Group Administrator Guide (PDF) – For all other plans
This guide will serve as your first resource in
administering the coverage selected by your company.
It has been designed to answer general questions about
enrollment, billing, and appeals procedures. Your group
may vary in some areas based on the type of coverage
you have selected. Should you have a problem not adequately
addressed in this guide, phone
numbers are provided for both our Sales and
Customer Service Specialists, assuring you the best
possible service.
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