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Group Reference Guide

Group Administrator Manual (PDF) For ActivateSM, InnovaSM EngageSM and HSA Healthplan 2.0SM plans only

This guide will serve as your first resource in administering the coverage selected by your company. It has been designed to answer general questions about enrollment, billing, and appeals procedures for ActivateSM, InnovaSM and EngageSM and HSA Healthplan 2.0SM plans.

Group Administrator Guide (PDF) – For all other plans

This guide will serve as your first resource in administering the coverage selected by your company. It has been designed to answer general questions about enrollment, billing, and appeals procedures. Your group may vary in some areas based on the type of coverage you have selected. Should you have a problem not adequately addressed in this guide, phone numbers are provided for both our Sales and Customer Service Specialists, assuring you the best possible service.

 

Note: To print a PDF document, you need Adobe® Reader®. Download it now for free.
 

 
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