Integrated Care Management (ICM) program:
- Provides specialized, targeted attention and support to patients with complex health issues
- Combines the core functionality of Regence Utilization Management, Regence Case Management, Regence Disease Management, Special Beginnings® and Health Coach into a single blended program, designed to better support the health needs of your patients
- Utilizes predictive modeling tools that proactively identify gaps in care, incorporating evidence-based clinical care plans and interventions in support of your directed treatment plan
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Patient support is delivered by a multi-disciplined Personal Care Team that includes a range of specialties, including:
- Pharmacist
- Medical Director
- Disease Manager
- Clinical Resource Nurse
- Behavioral Health Clinician
- Care Advocate (Health Coach)
- Case Management Specialists
- Pediatric Case Manager
- Complex Case Manager
- Transplant Case Manager
- High Risk Maternity Nurse
ICM is appropriate for:
- Patients of all ages
- Patients with complex or catastrophic medical condition(s) or event(s), both acute and chronic
- Patients identified as needing additional support and guidance through medical challenges
ICM supports physicians with:
- Earlier identification and outreach to patients with gaps in care
- Evidence based treatment plans that encourage condition-appropriate behaviors, such as proper medication use and regular physician follow-up
If you have a patient that would benefit from this enhanced care management program, contact the ICM Intake team at 1 (866) 543-5765.
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