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Electronic Transactions

Electronic Funds Transfer (EFT)

Regence offers participating providers the option of having their claims payments deposited directly into their bank account. If you are not already receiving electronic payments, we urge you to consider these benefits:

Advantages:

  • Fast, secure delivery of claims payments
  • Eliminate possible lost or stolen checks
  • Eliminate trips to the bank to deposit checks
  • Software systems at many provider offices can automatically reconcile payments received against claims posted when EFT is used in combination with electronic remittance advices (ERA)
Note:  

To enroll in EFT you must also agree to receive your remittance advices electronically rather than on paper, with the exception of claims payments for Regence Traditional, ValueCare and HealthWise members.

Please contact EDI support prior to submitting this request.

Getting Started:

Regence EFT Disbursements
P.O. Box 1271 M/S #C3F
Portland, OR 97207-1271

If you bank with Bank of America, Wells Fargo or Zions Bank®, you may fax your completed form and voided check to (503) 220-8468.

  • You will receive a letter from our EFT Disbursements department verifying your information and giving you a date to expect your EFT deposits to begin.
Note:  

Regence EFT deposits for BlueCard®, and Regence Innova®, Engage®and ActivateSM and Health Savings Account (HSA) Healthplan 2.0SM products will be made two business days after the payment voucher date to comply with National Automated Clearing House Association (NACHA) guidelines.

 

EFT is not currently available for Regence MedAdvantage payments. You will receive paper checks through the mail for claims for these patients.

Updating Your Account Information:
If you change bank accounts, please use this form to submit your changes. Keep your existing account open until Regence transfers the EFT to the new account.

Contact our EFT department at 1 (800) 662-7534, Option 3 with any questions.


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