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Forms

Behavioral health forms
Alcohol Use Disorders Identification Test (AUDIT) (PDF)

The Alcohol Use Disorders Identification Test (AUDIT) was produced by the National Institute on Alcohol Abuse and Alcoholism, a component of the National Institutes of Health, and is endorsed by the World Health Organization (WHO) as a screening tool to identify heavy alcohol use.

Authorization to Disclose Protected Health Information (PDF)

Patient authorization for health care provider to disclose health information pertaining to mental health treatment, claims, and other medical information, to Regence.

Members must complete a separate authorization if they wish Regence to release health information to other entities. This form is accessible on myRegence.com.

Zung Self-Rating Depression Scale (PDF)

The Zung Self-Rating Depression Scale, is a screening tool to identify symptoms of depression in adults. The first page contains the screening questions; the second page contains the scoring key.

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Claims and billing forms
Appeal Form for Provider Billing Dispute and Medical Necessity Denial (PDF) Form used by physicians and other health care professionals to appeal a claim payment decision. Note: Do not use this form to submit a corrected claim or a member appeal.
Automatic Deposit (EFT/ACH Credits) Authorization and Contact Information (PDF)
Enroll in electronic funds transfer to have claim payments deposited directly into your bank account.
Enrollment will require that you also receive your remittance advices electronically.
  • Print and complete all fields on the form
  • Return to Regence using one of the methods listed on the form
    Coordination of Benefits Questionnaire (PDF) Complete this form when members are covered by more than one health insurance policy. This will help us process claims correctly.
    Corrected Claim - Standard Cover Sheet (PDF)

    Complete this form to facilitate the submission of a corrected claim. Submitting this form with your corrected claim will help us quickly identify this as a corrected billing and forward it on to the appropriate area for reprocessing. If available, please be certain to include the original claim number.

    Completed forms should be sent to:
    Regence BlueCross BlueShield of Utah
    PO Box 30270
    Salt Lake City UT 84130-0270

    Incident Report (PDF)

    Members who need medical care as a result of an injury or accident may be asked to complete this form and submit it to Regence BlueCross BlueShield of Utah.

    Instructions:

    • Check to see if the condition is one we investigate. If yes, the member will need to complete the form.
    • If the condition is one we do NOT investigate, the form is not necessary.
    • Member must complete and sign the form.
    • Do not copy completed form and send in for every claim.
    • Submit the form only when requested- see voucher for message code indicating one is needed.
    Other Insurance Information (PDF) Employees who are covered under a spouse’s health plan as well as a Regence BCBSU plan, or a Regence HealthWise plan, or a Regence ValueCare plan should complete this form and mail it to Regence BCBSU.
    Overpayment Recovery Process and Overpayment/Voucher Deduction Request forms

    Complete the Overpayment/Voucher Deduction Request forms as outlined in the Overpayment Recovery process.

    Required Information Review (PDF) This form must be used by Home Health agencies to pre-authorize services and supplies or request any visit or duration extensions for members. Fax completed forms along with any supporting documentation to (801) 333-6511.
    Standard Referral Form (PDF) Your office can use the Community Health Information Technology Alliance (CHITA) Standard Referral Form or your own, when submitting referrals.
    Supporting Documentation - Standard Cover Sheet (PDF) This is a standard cover sheet for submitting medical information in support of a claim. Supporting documentation may be required (such as when billing an unlisted procedure code), or may be requested for review of a previously submitted claim. Using this cover sheet will ensure that documentation is “attached” to the right claim(s) and will expedite processing.

    If we are requesting additional information, please call Customer Service prior to submitting documentation to clarify what information is needed. Information not requiring medical review, such as an onset date, can be accepted over the phone. If documentation is required, please be certain to include the claim number for accurate processing.

    Completed forms should be sent to:
    Regence BlueCross BlueShield of Utah
    PO Box 30270
    Salt Lake City UT 84130-0270

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    Contracting and credentialing forms

    Note: The term “Practitioner” is used on credentialing forms and applications to identify physicians and other health care professionals.

    Type
    Instructions
    Criteria
    Forms

    Provider

    Physicians and other health care professionals.

     

     

    Review the credentialing criteria and complete an application.

    Return completed and signed Practitioner Credentialing Applications by email or Fax to 1 (888) 335-3002. Please do not mail paper applications to Regence.

    Practitioner Credentialing Criteria for Participation and Termination (PDF) (Effective 1/1/2012)

    Practitioner Credentialing Application (PDF)

    Organizations

    All organizational providers (facilities) are required to complete the credentialing process prior to contracting with Regence. The recredentialing process must also be completed at a minimum of every three years.

     

    Review the credentialing criteria and complete an application.

    Return completed Universal Facility Applications to:

    Regence
    Credentialing Department M/S 36
    PO Box 30270
    Salt Lake City, UT 84130

    Fax: 1 (888) 335-3002
    Email

    Organizational Provider Credentialing Criteria for Participation and Termination (PDF) (Effective 1/1/2012)

    Organizational Provider/Facility Credentialing/Recredentialing Application (PDF)

    Hospital and Free-Standing Facility Based Practitioner Information Form

    Practitioner who practices exclusively within a hospital setting, inpatient setting, or free-standing facility setting, meets our credentialing and contracting criteria and provides care for Regence members only as a result of members being directed to the hospital or other inpatient setting.

    Use this form when a provider is being added to a hospital, inpatient or free-standing facility location.

    Return completed Hospital and Free-Standing Facility Based Practitioner Information Form to the address or fax number listed on the form.

     

    Hospital and Free-Standing Facility Based Practitioner Information Form (PDF)

    Dentists

     

    Review the credentialing criteria and complete an application.

    Return completed and signed Practitioner Credentialing Applications by email or Fax to 1 (800) 331-3505.

    Practitioner Credentialing Criteria for Participation and Termination (PDF) (Effective 1/1/2012)

    Practitioner Credentialing Application (PDF)

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    Hospital-Based Practitioner Information Form

    Hospital-Based Practitioner Information Form (PDF)

    Use this form when a provider is being added to a hospital-based facility. Regence BlueCross BlueShield of Utah defines Hospital Based Practitioners as, “Practitioners who practice exclusively within a hospital setting, meets our credentialing and contracting criteria and provides care for Regence BlueCross BlueShield of Utah members only as a result of members being directed to the hospital or other inpatient setting."

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    Miscellaneous forms 
    Annual Wellness Visit Program Enrollment Form (PDF) Regence MedAdvantage contracted primary care specialty-type providers may enroll in the Annual Wellness Visit Program.
    Sample – Non-covered Member Consent Form (PDF)

    Use this sample form as a guideline when developing a member consent form. You may wish to consult with your legal counsel before adopting this format.

    Participating providers must hold harmless any amount determined by Regence to be not medically necessary. Regence will consider a member consent form obtained by the provider of the primary service valid for all associated claims (e.g., anesthesia, pathology, laboratory, hospital) if the primary provider indicates a consent form has been signed.


    Medical Pre-authorization forms 
    Form Description Instructions

    Pre-authorization Request Form

    Medical, surgical or DME services:

    Home Health and Ancillary Therapies:

    • PDF version to print and fax

    This form is used when a condition requires a pre-authorization. A limited number of services require a pre-authorization.

    Submit completed forms:

    Securely online, or
    By Fax to:
           
       

    1 (800) 453-4341

    Statement of Medical Necessity for Oncotype DX (PDF)

    This form is used to facilitate medical necessity for Oncotype Dx® Breast Cancer Assay. Codes include S3854 and 84999.

    Fax completed forms to 1 (800) 453-4341

    Behavioral health pre-authorization forms
    Form Description Instructions
    Outpatient Mental Health Treatment Plan (PDF)

    This form is for Federal Employee Program (FEP) members. 

    A treatment plan is requested, but not required, for members with FEP primary coverage.

    Call FEP Customer Service at 1 (877) 668-4654 in order to verify the type of coverage, benefits, eligibility, co-payments, and deductible.

    Please fax the completed form to 1 (888) 496-1540.
    Behavioral Health Outpatient Treatment Plan Request

    This form is for members who require an authorization for behavioral health outpatient treatment, including chemical dependency.

    Submit this form to Regence for authorization of continued services.

    Please call Regence Behavioral Health Customer Service at 1 (888) 496-1540 for any authorization questions. 

    Complete the Treatment plan request form securely online or you may download the form (PDF) and submit by fax to Regence Behavioral Health 1 (888) 496-1540.


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    Pharmacy forms
    Medication Prior-Authorization Forms Now located on the RegenceRx Physician Web site.
    McKesson Specialty Rx Forms Now located on the RegenceRx Physician Web site.

    Provider Information Update Form
    Provider Information Update Form

    Complete the Provider Information Update Form when:

    • A provider leaves or joins your clinic or practice
    • You have a change to your organization's address, phone number, tax identification or National Provider Identifier number

    The form can easily be submitted online or printed and faxed.

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    Medicare Forms for Hospital or Skilled Nursing Facility Discharges:

    Medicare requires specific forms to be issued for every discharge from a hospital, skilled nursing facility or home health.

    Hospital discharge notice
    The An Important Message From Medicare About Your Rights form, along with additional information can be obtained from Centers for Medicare & Medicaid Services (CMS).

    Notice of Medicare Non-Coverage (NOMNC) forms

    It is important to use the correct Regence form based upon your geographic location. Use of another health plan’s notification form for Regence members is not considered valid by CMS.

    Note: The name, address and telephone number of the provider that delivers the notice must appear above the title of the form.

    Instructions - Skilled Nursing Facility NOMNC forms

    Note: To print a PDF document, you need Adobe® Reader®. Download it now for free.