Agent Agent Agent Agent
Employer Employer Employer Employer
Provider Provider Provider Provider
Physician Homepage Contact Us Search
Regence BlueCross BlueShield of Utah Logo
Utah State For Physicians, Other Health Care Professionals and Facilities
BlueCard Program »
Care Management »
Claims & Billing »
Contact Us »
Contracts/Credentialing »
Cost & Quality »
Educational Tools »
Products »
Secured Site
Provider Center »
Provider Search »
Provider Library
RegenceRx Pharmacy »
TriWest »
Administrative Manual

Back to Administrative Manual index »

Code of Business Conduct

Regence and its affiliates have worked hard to earn and maintain a reputation for highly ethical business practices. These practices are based on fairness, integrity and honesty. We are committed to strict compliance with all federal, state and local laws and regulations that apply to our business. We expect the same of those with whom we do business.

Our ethics and compliance standards are expressed in our Code of Business Conduct (PDF).  Among other subjects, the Code addresses the following:

 

Core values

Safety, health and environment

Improper payments

 

Making good decisions

Dealing with customers/ suppliers

Honorariums

 

Reporting issues and concerns

Gifts, gratuities and entertainment

Books and records

 

Conflicts of interest

Federal programs

Proper accounting

 

Reciprocity

Political activity and contributions

Member information

 

Payments to agents, representatives, providers and consultants

Confidential information and trade secrets

Employee information

We are committed to conducting business only with physicians and other health care professionals, facilities, agents, consultants, contractors and suppliers who support our employees’ compliance with our Code. We appreciate your full cooperation with this commitment so that our relationship with you will be built on the same high ethics and compliance standards. If at any time you become aware of a situation or practice that may not comply with these standards, please contact any one of Regence’s Ethics and Compliance Officers. Their contact information is listed below.

  Idaho:    Eddy Chapman (208) 798-2122
  Oregon:   Eddy Chapman (208) 798-2122
  Utah:      Randy Romrell (801) 333-5691
  Washington:  Harry Carstens (206) 464-3653

If you wish to remain anonymous, you may also contact a Compliance Officer through one of the Ethics and Compliance Resource lines:

  Idaho:    1 (800) 438-1608
  Oregon:   1 (800) 308-1228
  Utah:      1 (800) 377-8446
  Washington:  1 (888) 809-2334

We will attempt to protect the confidentiality of anyone who reports suspected misconduct, but some circumstances may make that impossible. Choosing to make an anonymous report may limit our ability to conduct an investigation and may result in no corrective action being taken. No employee who is accused of a violation will be disciplined solely on the basis of an anonymous report.


Note: To print a PDF document, you need Adobe® Reader®. Download it now for free.