Feature

• Enhanced Provider Search feature

Administrative and Billing Updates

• Correct Code Editor (CCE) updated
• Administrative Manual updates
• Provider communications sent to billing address
• Breast pump coverage
• Billing for family members
• New payment guideline for CPT 92015
• Recredentialing reminder
• Submitting paper claims or correspondence

Medical Policies

• Investigational and medical necessity reviews

News

• Action needed to eliminate "never events"
• Update on new claims system
• National Provider Identifier (NPI) is here
• Physician and Provider Appreciation
• Regence Quality Program (QP) improves care
• Medical record review begins in July
• Case managers help members and their families
• Enhancements to myRegence.com
• Concierge service for Latinos launched

Products and Networks

• New Innova^SM and Engage^SM member cards
• Products are changing for some members
• Correction: FEP Customer Service phone number
• Waivers for non-covered services
• Part D vaccine administration

Pharmacy

• Medication policy updates

BlueCard^®

• BlueCard Program surveys
• Expedite out-of-area claims processing

TriWest

• News and updates

Online Resources

• New Reference Library on our secure site
• New version of ProClaimWin available
• Checking member eligibility and claims status

Contact Us

• Provider consultant areas updated
• We're here for you