Provider Center features

Our Provider Center is a free, secure Web-based tool that allows physicians, dentists, other health care professionals and facilities access to valuable information for most Regence members. This eliminates the need to call Customer Service for routine patient information. Our online tool allows your office to:

• View and print member cards
• Verify patient coverage, benefit types and eligibility effective dates
• View detailed patient benefit information, including office visit copayments and major medical information
• View real-time deductible, coinsurance maximum, and dental and medical multi-year accumulation amounts
• Review the status of your organization's submitted claims and view payment information
• Search for and view payment vouchers by provider name, voucher number or check number
• View and sign provider agreement documents using eContracting
• View fee schedules
• Review and respond to member feedback about their experiences with you
• Enhance your individual profile page, including philosophy of care, practice areas of expertise, appointment availability, awards and other distinctions and patient demographics
• Search for providers

Provider Center Technical Support:
Monday - Friday
7 a.m. - 5 p.m. PT
Ph: (888) 427-0470
If PAM/SAM are unable to make updates to existing OAID, contact Provider Center Technical Support for assistance.

System Hours:
Available Monday - Saturday 24 hours per day for most Regence products.

Unavailable Sundays 8 a.m. until noon for maintenance.

Problems with Login or Registration?
View our Frequently Asked Questions or view the Registration tour.

Administrative Tool Tour:

Provider Center Tour:

View this General Information flyer (PDF) and User's Guide (PDF)