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We require physicians, dentists, other health care professionals and facilities to use our free, secure online tools to access eligibility, benefits and claims-related information for most Regence members.
New providers: Please register for both portals using the links provided.
Availity Web Portal
All providers can use Availity’s Web Portal to submit claims, view benefits and eligibility and many other transactions.
Use the links below to register with Availity:
Technical Support
Phone Availity Client Services:
1 (800) AVAILITY (1 [800] 282-4548) Dental portal users, select option 2, and then option 2 again. |
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Regence Provider Center
The Provider Center is only available to providers within the Regence service area and offers access to provider-specific information, including fee schedules and member feedback.
Note: The information in the table below reflects some features (e.g., benefits, eligibility claims status) that you normally access on the Provider Center that have been transitioned to Availity’s Web Portal. We will continue to update this information as other transactions are transitioned to Availity’s Web Portal throughout the remainder of this year.
The table below outlines which online tool you can use to access specific transactions for your Regence patients:
| Transaction |
Availity Web Portal |
Regence Provider Center |
| Benefits and eligibility (including Federal Employee Program (FEP) and BlueCard members) |
X |
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| Claims status, inquiry and detail (including FEP and BlueCard members) |
X
Use Availity’s Remit ReaderSM for medical ERAs to view claims detail line level information. |
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| Online claims submission |
X |
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| Cost estimator |
|
X |
| Electronic Remittance Advice (ERA)s |
Use Availity’s Remit Reader for medical ERAs and Remittance Information for dental ERAs |
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| Fee schedules |
|
X |
| Print member cards |
|
X |
| View member feedback about their experiences with you |
|
X |
| Provider agreement documents (eContracting) |
|
X |
| Provider profile information |
|
X |
Regence Provider Center Technical Support
Phone: (888) 427-0470
Monday - Friday, 7am - 5pm PT
System Hours
Monday - Saturday, 24 hours/day
Unavailable Sundays 8am- noon
Problems with Regence Provider Center login or registration?
View our Frequently Asked Questions or view the Registration tour.
Resources
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