This training provides an overview of Regence’s two products, Innova^SM and Engage^SM . This training provides the information you need to identify members, become familiar with member-driven benefit structures and understand our payment vouchers for these members.

Navigate through this training by either clicking on the ‘Next’ or ‘Back’ button or choosing an item from the navigation bar on the left. Print the information on any page by clicking on the ‘Print Page’ icon at the bottom of each page.

Objectives for the online Innova and Engage training include:

• Definitions of self-managed plans
• How to determine member benefits
• An overview of value-added services available for members
• How to determine provider networks
• How to read payment vouchers
• Who to contact for benefit, eligibility and claims questions
• How to find additional resources

You may also view and print notes (PDF) for this entire workshop.

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